Privacy Policy
Policy version: May 2022
https://www.mol.date / Mol.date (our website and mobile app) is provided by Gardenland Ltd, trading as Messenger of Love (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website and apps, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).
This version of our privacy policy is primarily written for adults.
Given the nature of our website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our website please let us know so that we can delete that data.
This privacy policy is divided into the following sections:
What this policy applies to
Personal data we collect about you
How your personal data is collected
How and why we use your personal data
Marketing
Who we share your personal data with
How long your personal data will be kept
Cookies
Your rights
Keeping your personal data secure
How to complain
Changes to this privacy policy
How to contact us
What this policy applies to
This privacy policy relates to your use of our website and mobile apps only.
Personal data we collect about you
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
your name, address and contact information, including email address and telephone number
information to check and verify your identity, eg date of birth
your gender
sex related question
location data
details of any information, feedback or other matters you give to us by phone, email, post or via social media
your account details, such as username and login details
your activities on, and use of, our website
your personal or professional interests
information about the services we provide to you
your contact history, purchase history and saved items
information about how you use our website and technology systems
your responses to surveys, competitions and promotions
Premarital information relating to money, household, and relationship expectations
Marital expectations e.g children
Religion and faith
You must provide this personal data to use our website and the services on it unless we tell you that you have a choice.
Sometimes you can choose if you want to give us your personal data and let us use it. Where that is the case, we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will have any effect on your use of our website or any services on it.
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.
How your personal data is collected
We collect personal data from you:
directly, when you enter or send us information, such as when you register with us, contact us (including via email), send us feedback, purchase services via our website, post material to our website and complete customer surveys or participate in competitions via our website, and indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explain in the section on ‘Cookies’ below.
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, eg:
where you have given consent
to comply with our legal and regulatory obligations
for the performance of a contract with you or to take steps at your request before entering into a contract, or
for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).
The table below explains what we use your personal data for and why.
| Create and manage your account with us | To perform our contract with you or to take steps at your request before entering into a contract |
| Providing services to you | To perform our contract with you or to take steps at your request before entering into a contract |
| Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us |
For our legitimate interests, ie to minimise fraud that could be damaging for you and/or us |
| To enforce legal rights or defend or undertake legal proceedings |
Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, ie to protect our business, interests and rights |
| Customise our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website |
Depending on the circumstances: —your consent as gathered by the separate cookies tool on our website - see ‘Cookies Policy —where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn) |
| Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended |
Depending on the circumstances: —your consent as gathered by the separate cookies tool on our website —where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn) |
| Communications with you not related to marketing, including about changes to our terms or policies or changes to the services or other important notices |
Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
| Protecting the security of systems and data used to provide the services |
To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
| Statistical analysis to help us understand our customer base | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
| Updating and enhancing customer records |
Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract —to comply with our legal and regulatory obligations —where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products |
| Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, eg to record and demonstrate evidence of your consents where relevant. | To comply with our legal and regulatory obligations |
| Marketing our services to existing and former customers |
For our legitimate interests, ie to promote our business to existing and former customers. See ‘Marketing’ below for further information |
How and why we use your personal data—in more detail
More details about how we use your personal data and why are set out in the table below.
| Purpose |
Processing operation |
Lawful basis relied on under the UK GDPR | Relevant categories of personal data |
| Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices |
Addressing and sending communications to you as required by data protection laws, ie: —the UK GDPR or Data Protection Act 2018 |
Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(b)) |
—your name, address and contact information, including email address and telephone number —your account details (username) |
How and why we use your personal data—Special category personal data
Certain personal data we collect is treated as a special category to which additional protections apply under data protection law:
personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
data concerning health, sex life or sexual orientation
Where we process such special category personal data, we will also ensure we are permitted to do so under data protection laws.
Marketing
We will use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
You have the right to opt out of receiving marketing communications at any time by:
contacting us at: Mol.date, 47 Penygraig Road, SA1 6JY, Swansea, Wales, UK.
Email: office@mol.date
using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
updating your marketing preferences on our website.
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never share it with other organisations for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used. Once your account is deleted, we remove all the data related to user from our servers.
How to delete the account
User can delete the profile at any time by pressing 'Delete account' in menu/edit profile/delete account
Cookies
See our Cookies policy at https://www.mol.date
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it. [We continually test our systems and are ISO 27001 certified, which means we follow top industry standards for information security.]
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Your data is kept end-to-end crypted on our server and will be deleted when you delete your account, with us.
If you want detailed information from Get Safe Online on how to protect your personal data and other information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner in the UK
The Information Commissioner may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Changes to this privacy policy
We may change this privacy policy from time to time—when we make significant changes we will take steps to inform you, for example via our website by including a prominent link to a description of those changes for a reasonable period or by other means, such as email.
How to contact us
Individuals in the UK
You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
| Data Protection Officer’s contact details Grzegorz Szalbierz Mol.date, 47 Penygraig Road, SA1 6JY, Swansea, Wales, UK Email: office@mol.date |